Friday, 1 July 2022

How to Fix “Thunderbird not working with Gmail” Issue

 


1. Enable IMAP settings

In order for Thunderbird to sync properly with Gmail, the first step is to set up IMAP. IMAP, or Internet Message Access Protocol, is a standard that stores all e-mail and allows multiple client applications to view the actions performed on those e-mails. Enabling the IMAP setting allows Thunderbird and Gmail to work fully together.

Use the following steps to enable IMAP access:

One. Open your Gmail account.

b. Click the Settings tab in the upper right corner.

C. Go directly to the "Forwarding and POP/IMAP" section.

IE. In the IMAP Access section, select Enable IMAP. Finally, click Save Changes.

2. Check the SMTP settings on Thunderbird

Simple Mail Transfer Protocol (SMTP) acts as a communication standard between different mail transfer agents. It is constantly updated and modified. When using Thunderbird, any flaws in the SMTP settings can disrupt the flow of sending and receiving emails.

Follow the steps below to change the settings:

1. Click the problematic Gmail account.

2. Select "Account Settings" in the upper right corner.

3. From the left tab, click on Server Settings to check in detail.

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3. Change antivirus software settings

If the antivirus software installed on your computer classifies Thunderbird as a potential threat, it restricts the receipt and sending of email through it. This may be the reason why emails are blocked and Thunderbird doesn't work well with Gmail. Follow the steps below to change antivirus settings

1. Go to Settings on your system.

2. Under Update and Security, click Windows Security.

3. Click Virus and threat protection, and then click Manage Settings.

4. Under Add or Remove Exclusions, click Add Exclusions, and finally select Thunderbird.

4. Switch to previous version of Thunderbird

If the service provider does not support the current version of Thunderbird, it is recommended to revert to the previous version. This will fix Thunderbird not being able to use Gmail.

5. Contact your ISP

In some cases, some ISPs prefer to block outgoing messages. Therefore, it is necessary to contact the service provider to further resolve the issue preventing Thunderbird from working properly with Gmail.

6. Switch to a different email client

Thunderbird uses the MBOX format to store emails. However, other email clients, such as Outlook, have extensive functionality that users can migrate to. In order to access MBOX in Outlook, the file needs to be converted to PST format, which is a more advanced format. PST files have better security features and even support multiple data types, including emails, contacts, tasks, calendars, and notes.

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